Hybrid Custom Order

A custom order program based on the MasterCollection series: choose the size, type and weight, and we make the cymbal to your specifications. This program is for members only.

In-stock items ship within 1–2 business days of your order. Made-to-order items take about 3 months to make.

We ship from Japan by Japan Post EMS, tracked and insured. The shipping charge is calculated at checkout from the weight and destination. EMS usually takes 3–7 business days, plus customs clearance.

If you order in-stock and made-to-order items together, everything ships in one parcel once the made-to-order items are finished. If you would like your in-stock items sooner, please order them separately.

United States: import duties are calculated and paid at checkout, so there is nothing more to pay on delivery. Other destinations: import duties and taxes, if any, are payable by the recipient on delivery.

Made-to-order items currently ship from Japan in about 3 months.

Because each one is made for your order, orders cannot be cancelled or changed once confirmed. Please keep this in mind when ordering.

If a cymbal arrives cracked, or we have sent the wrong item, please contact us within 7 days of delivery with photos of the cymbal and the box it came in. Where a fault is confirmed, we will replace the item or refund you.

For details, please see our Refund policy.

Appearance and specifications
Product photos are for illustration. Labels and other details vary by type and size. We have made the photos as close to the real colors as we can, but colors may look different depending on your screen settings and lighting. Specifications, logos and designs may change without notice as we improve our products.

Finish
Because of the way they are made, each cymbal may differ slightly in its details — for example minor scuffs or fine surface marks, the position or angle of the printing, and variations in print density or slight bleeding.
These do not affect function or durability. Please understand them as characteristics of a handmade product and part of its specification.

Handling and safety
The edge of a cymbal can feel sharp to the touch. Please take care not to injure yourself when setting up, carrying or playing. If a crack or break appears while playing, stop using the cymbal immediately to prevent injury or damage from fragments.

Manufacturer
VEQUS Cymbals
2F-C, Shibuya Dogenzaka Tokyu Bldg.,
1-10-8 Dogenzaka, Shibuya-ku,
Tokyo 150-0043, Japan
info@vequscymbals.com

Safety information

• Cymbals can be very loud. We recommend hearing protection, especially when playing for long periods.
• Cymbal edges can be sharp. Handle with care and keep out of reach of small children.
• Mount the cymbal securely on a cymbal stand, and check the felts and wing nut before playing.
• This product is not a toy.