Terms of service

These Terms of Service (the “Terms”) set out the conditions for using the online store operated by VEQUS Cymbals (“VEQUS”) at https://vequscymbals.com (the “Site”). Please read them before using the Site.

1. Scope

These Terms apply to all use of the Site, including browsing, creating an account and placing orders.
The Refund Policy, Shipping Policy, Privacy Policy and Legal Notice published on the Site form part of these Terms. Where these Terms and those documents differ, those documents take precedence.

2. Purchases

・Prices, payment methods, payment timing and delivery times are as stated in the Legal Notice and on each product page.
・Shipping charges and delivery are as stated in the Shipping Policy.
・Returns, exchanges and cancellations are as stated in the Refund Policy.

3. Accounts

・Please provide accurate information when you create an account, and update it promptly if it changes.
・You are responsible for looking after the email address and other details used to sign in.

4. Personal Information

We handle your personal information in accordance with the Privacy Policy.

5. Prohibited Conduct

When using the Site, please do not:
・create an account or place an order using false information;
・impersonate another person;
・interfere with the operation of the Site or attempt unauthorised access;
・act in breach of the law or public order.

6. Copyright and Other Rights

The text, photographs, videos, audio, logos and designs on the Site belong to VEQUS or their rightful owners. They may not be copied or republished without permission beyond what the law allows, such as private use.

7. Display and Availability

・Colours and finishes shown in photographs, videos and 3D previews may look different from the actual product depending on your device and settings.
・The Site may be temporarily unavailable due to maintenance or network conditions.

8. Changes to These Terms

We may revise these Terms when necessary. The revised Terms apply from the time they are published on the Site.

9. Governing Law

These Terms are governed by the laws of Japan. This does not affect any mandatory consumer protection rights you may have under the law of your country of residence.